|
Trading Terms, Business
Policies and Postage Details |
|
|
Please read these terms prior to purchasing so that you understand our policies
of trade. If you have any further queries, please feel free to
email
us. We look forward to sharing business with you and thank you for
your interest.
We
primarily use three shipping amounts, within
Australia :
* Small - under 500gms = $5.00
* Large - over 500gms-3kgs = $9.00
* Extra Large (Juicers, Dehydrators, etc) - Flat rate of
$15.00 Australia (and approximately $30.00
International, depending upon your country) EXPRESS
Satchels can be used if requested, for a couple of dollars extra. Please
ensure you request these if desired. Also note that even though they
say they are guaranteed next day delivery, this is not the case on many
occasions ... see the fine print on the back of the satchel! It is
really only capital city to capital city ... and our business is not located in a
capital city. This method is the fastest available though, so if you
need your item in a major hurry, this may be the best choice for you.
In addition, it does offer a number for tracing a wayward parcel.
If the item won't fit in the satchel, standard Express rates are a lot more
expensive.
Depending
upon your location, the postal charges may
alter, although in most instances we
subsidise the postage. We will let
you know if there needs to be an
adjustment. International Insurance or
Registered Australian Mail is available (and
recommended) as an additional option on all
listings. Please
email
us with your postcode or country for an
accurate price on any items in which you
have an interest and that may not have
explicit postage costs displayed. International Postal
rates are shown further down this page.
SPECIAL
POSTAL DEAL
FOR COMBINED ITEMS
:
Any number of items purchased will be combined to give
you the very best postal rate available.
It is always far more economical to purchase
several items together if you want to
maximise your savings on postage, as we
cover the additional amounts as the volume
of your purchases increases. We cannot
be as generous on international parcels as
the postal rates are quite high, but still
we offer the best rates available on
combined purchases.
PLEASE
ALWAYS REQUEST A TOTAL FOR YOUR COMBINED ITEMS,
AS THE CHECKOUT CANNOT ALWAYS OFFER THE BEST
AVAILABLE.
EXCLUSIVE FREQUENT SHOPPERS'
DISCOUNT CLUB :
Be a part of our
*TOUCH OF
CLASS* program
.... receive DISCOUNT on every purchase you make in our store.
Join our *WONDERLAND* and become the recipient of our many and
varied BONUS OFFERS that are only advertised to our loyal and
supportive clients ....
PLUS - receive a fabulous 10% discount from
EVERY PURCHASE YOU MAKE IN OUR STORE !!!!
Because of the regular huge rises in fees that we receive from eBay, we are no longer able to offer discount in our shop there, so instead we ask that if you haven't already done so, please register at our
Nature's Wonderland
Shop.
By
taking a *TOUCH OF CLASS* MEMBERSHIP you will gain by SAVING 10% on everything
you purchase.
APPLY
NOW FOR YOUR *TOUCH OF
CLASS* FREQUENT SHOPPERS' DISCOUNT CLUB MEMBERSHIP AND START TO ENJOY
THE PLEASURES OF DISCOUNTED ITEMS IMMEDIATELY!!
WE
ALSO OFFER AN ATTRACTIVE LAY-BY - LAY/AWAY OPTION:
TAKE ADVANTAGE OF OUR GENEROUS LAY-BY TERMS .... Your opportunity
to gather together some lovely Gifts for all occasions, or just goodies for yourself, paying
them off at a much more manageable rate each week.
APPLY NOW FOR YOUR SELECTION OF ITEMS TO BE PUT ON LAY-BY/LAY AWAY TODAY.
As long as your selected purchases exceed AU$50.00, you are eligible to apply for Lay-by. Any selection of items, from any Department of
Nature's Wonderland, can be combined into the one Invoice.
The way we structure a Lay-By is that the sales
go through as per normal. We then draw up the agreed payment terms.
We put our lay-by purchases through our Nature's Wonderland
Shop - not eBay! Other than for International sales,
Direct Bank Deposit is our payment method thanks, because Credit Cards
attract
such high fees on each payment made.
LAY-BY
NOW !!
|
|
Thanks .....
and we sincerely appreciate your business !!
|
|
Buyer
pays postage.
|
Within Australia: |
An average estimate for posting a parcel
within Australia, including both postage price
and packaging or padded bag - up to the weight
of 500gms is AU$5.00.
500g to 3kg costs
$9.00.
Larger parcels are calculated according
to the weight and volume, but our most common
postage price is $15.00. |
|
International: |
For most International destinations - up
to the weight of 250gms is AU$9.50 Airmail and up to
the weight of 500gms is AU$14.50. The price is
dependant upon your country, so please check
with us for an exact price. |
|
Heavier items
will be calculated accordingly and a firm price
will be given on request, or at the close of the
sale. |
Also, you may like to check the
Australia Post website for estimates.
 |
|
***
Purchase multiple items and SAVE $$$ on postage
costs!***
We are more than happy to combine
postage on all of your purchases to save
YOU on postage, so please
email us to let us know if you
are purchasing more than one item. International postage is also
more affordable when several items are mailed in the
one parcel.
As Postage costs may alter, dependant
upon the goods being sent, definite Postage
Costs will be confirmed at the close of the
sale, after the buyer contacts us with the destination details. Feel free to
email us with your location and we will give
you a postage estimate before you purchase, if you'd
prefer.
Even though we take the utmost care with
packaging, we take no responsibility for transit,
so you are well advised to register or insure the mail
article. This is solely your
responsibility if you choose not to take this
insurance, so please do not come back to us and
claim that you either didn't receive your parcel
or that it was broken - this is what Insurance
is for!!.
Registered mail within Australia
is an additional $2.60 for the first $100.00 and
an extra $1.15 for each additional $100.00 ...
this means that an item valued at $175.00 will
attract a registered mail cost of $3.75.
International parcels may be insured
at a cost
of AU$7.95 for the first AU$100.00 and an
additional $2.00 per AU$100.00 thereafter ...
meaning that an item valued at AU$175.00 will
cost AU$9.95 to have it insured.
|
Our Mission is to have happy, repeat customers.
We want you to tell your friends about
Nature's Wonderland
The
only way that is possible is for you to be 100%
Satisfied.
If there is a problem
please
email us and
We
Will Sort it Out!
Please consider this before
you post negative feedback on eBay.
|
Our preferred payment methods are:
Direct
Deposit in Australia, or
Credit
Cards Internationally.
PAYPAL IS NOT A
PREFERRED FORM OF
PAYMENT, DUE TO THE HIGH FEES
WE ARE CHARGED ..... PLEASE USE DIRECT
DEPOSIT INSTEAD, WITH NO FEES, OR ALTERNATIVELY,
WE OFFER OUR OWN MERCHANT CARD SERVICE !! UNFORTUNATELY WE LIVE IN A CREDIT
CARD SOCIETY .... BUT IT IS US (THE SHOPS) WHO
MUST CARRY THE FEES CHARGED BY THE BANKS.
Because the PayPal fees are so
exorbitant, as well as keeping policies to
which we do not align, we sincerely appreciate your
adherence to this part of our payment policy, although we do have it as a listed option if you deem it absolutely
necessary to use.
For those who do use PayPal, please only
make the one payment if you are
multi-purchasing, because we receive a fee on
each transaction.
Goods will be sent as soon as funds have been
cleared and are in our account.
We have
included a Currency Converter at the foot of
each of our eBay item pages to assist Internationals to convert
the Australian Dollars quoted in the listings
to their own currency. In addition, our
Shop has several currency choices available
from the right-hand side column ... choose
your preferred currency and all items within
the Shop will then be shown in that
currency. Payment is always made in
Australian Dollars though thanks. PayPal now
automatically invoices the items in Australian
Dollars, and the transactions are also handled
in Australian Dollars, so there is no longer any need for
conversions at the point of sale ....
certainly this makes for a simple and quick
transaction.
|
|
|
|
|
|
|
|
Please be aware that we are charged extravagant PayPal
fees, so please do not use PayPal unless you
have no other option --- and definitely not for small
transactions.
Please use
this email address for PayPal payments : PayPal@NaturesWonderland.biz
|
|
|
|
Ideal method for
transferring money (cash or other forms)
Internationally !! With the Western
Union Money Transfer service, you can send and
receive money quickly from over 150,000
Western Union Agent locations worldwide -- one
of the world's largest networks.
If unfamiliar with these
services, please
email
us for details.
|
|
|
|
We have our own Merchant facility
for all your Credit Card purchases.
Australians please note that for purchases under
the value of $50.00 we request that you use Direct Deposit
please, due to the fees we receive.
|
|
Winning
eBay
Payment
Terms
: |
PLEASE AWAIT AN EMAIL WITH INSTRUCTIONS
FROM US AT THE COMPLETION OF THE PURCHASE.
We
earnestly request that you only complete checkout
AFTER you have finished purchasing all items, so that the postage will be combined
- or
email
us for confirmation of the total.
Please make
email contact within 3 days of sale closure.
Payment is to be made within 7
days of the close of sale, unless you are
bidding on multiple items, in which case payment
is welcome at a later agreed date. If you need
more time, please make contact.
Although we pack items with the utmost care, any loss or
damage in postal transit is at your own risk;
registered post or insurance is available at
your cost.
Thanks very much for sharing business
with us!
| |
|
|
|
Thanks so much for your
interest and for sharing with us our business. | |
|
| | | |
|
